Girlguiding UK - girls in the lead

Privacy Policy

Our Privacy Policy

Introduction

Girlguiding UK is committed to protecting your privacy. This policy details the information we collect from you when you access the Girlguiding UK website and the steps we take to ensure this information remains confidential.

Our intentions

We collect some basic information from you in order to improve your browsing experience here at the Girlguiding UK website. With the exception of the provisions set out in this policy statement, we will not release any personal information to a third party under any circumstances unless expressly authorised to do so by you, or if we are obliged to do so by law.

All information will be dealt with in accordance with the Data Protection Act 1998 and we will always aim to meet current Internet best practices. To find out more about Data Protection, please read our Data Protection Policy.

The information we collect from you

We currently collect information about your computer in order to tailor the web pages we provide to you. This information is collected from your computer regardless of whether or not you register with us and is not personal to you. This includes the following:

Operating System (i.e. Microsoft Windows XP)
Browser software (i.e. Microsoft Internet Explorer v6.0)
Your browser’s custom settings (i.e. the presence of a Macromedia Flash plug-in)
Your IP address (the unique Internet network address of your machine)
Your geographic location (or that of your Internet Service Provider)
Access times (the time spent on the Girlguiding UK web site)
Referring domain (the website you were browsing prior to your visit to the Girlguiding UK website)

What we do with this information

The information about your computer detailed above is written to a text log file held on our web server. These log files are only accessible to the Web Manager at Girlguiding UK and the server administrators at the third party hosting company that manage the server (Mistral Internet).

The web server is housed in a secure, monitored hosting environment, protected by Mistral Internet from unauthorised access and there is a confidentiality agreement in place between Girlguiding UK and Mistral Internet to ensure the provisions set out in this policy are upheld. The AMD is securely stored in a locked server room at Girlguiding UK Commonwealth Headquarters.

What we store in cookie files

When you log in to the Girlguiding UK website, we store a small text file called a 'cookie' on your computer's hard drive. This process is a very common practice, is completely harmless and cannot be used to run programs or deliver viruses to your computer.

This cookie holds information including the date of your last visit to the Girlguiding UK website and your personal log in preferences. If you chose to be recognised on your next visit to the website, we will store your chosen user name in this cookie file. You are presented with this choice each time you log in.

Instructions on how to view the contents of a cookie created by us can be found in your browser's Help pages (usually accessibly by pressing the 'F1' key while you have your browser open).

You can also prevent cookies being stored on your computer by setting your browser's preferences accordingly, and instructions can be found in your browser's Help pages. You will still be able to browse many parts of the Girlguiding UK website, but certain functionality may be restricted as we need to use cookies to provide some services.

How we protect your personal information

We seek to comply with the Data Protection Act of 1998 (the "Act") and take all reasonable care to prevent any unauthorised access to your personal data.

Girlguiding UK does not sell or share any personal information about you to any outside vendor or advertising agencies. Names, addresses, telephone numbers, email addresses, credit card details, order histories, etc. are all kept confidential.

Our secure servers use the strongest encryption technology available today, technology that is also used by banks and credit card companies to secure their online transactions. In addition, our network is guarded by computers called "firewalls".

We would not transfer your information outside of the EEA (European Economic Area) without obtaining your consent first

Any cookie we store on your computer is set to expire three months after your last visit to the website and is automatically removed from your computer once this three month period has elapsed.

Contacting Us

If you have any concerns about the Girlguiding UK privacy policy or feel that we are not adhering to the provisions set out here, please do not hesitate to contact us by writing to:

The Web Manager,
Girlguiding UK,
17-19 Buckingham Palace Road,
London SW1W 0PT.

Alternatively you can email the Web Manager at websupport@girlguiding.org.uk or telephone +44 207 592 1820.

Your consent

By using the Girlguiding UK website you consent to the provisions detailed in this policy.

Changes to this privacy policy

We reserve the right to amend this policy at any time in response to your feedback, new or altered Girlguiding UK systems and procedures, Internet best practices and UK and European law.

© The Girlguiding UK,
17-19 Buckingham Palace Road,
London SW1W 0PT